STAAH Empowers Lamrin Hotels: Streamlining Operations & Boosting Direct Revenue

STAAH, a leading New Zealand-based hospitality solutions provider, has enabled the Delhi-headquartered Lamrin Hotels & Resorts transform business processes and turn around direct revenues through its stack of efficient hospi-tech solutions.

STAAH’s booking engine for groups – SwiftBook enables the group to further scale up its direct bookings. The STAAH Channel Manager helps the hotels to list and manage their inventory across booking channels. Lamrin Hotels and Resorts is a luxurious collection of boutique properties in Goa, Palampur, Rishikesh and Dehradun (upcoming) crafted by a team of experienced hospitality professionals with a shared goal of delivering an unparalleled holiday experience.

“The STAAH platform, with its user-first approach, is highly intuitive, shaving off hours in managing channel and booking engine updates. Making pricing decisions is a lot simpler with the data and analysis the platform provides. Reports can be toggled between properties or viewed at group level. STAAH has made it a lot easy for us to connect to OTAs. Most importantly, we rely on them for their seamless service,” said Bhushan Mehta, Director at Lamrin Hotels & Resorts

Each Lamrin property is inspired by natural elements and designed to provide guests with an exquisite and unique aesthetic that reflects local culture while offering the utmost comfort and luxury. Being part of a multi-property hotels chain, however, the Lamrin hotels were struggling with real-time connection that resulted in error-ridden updates and booking errors. The group was also looking at broadening its reach through a suite of Online Travel Agents (OTAs) and niche sites that are not connected to the existing channel managers available in the market. Using STAAH’s solutions, the group was able to apply a single rate plan to all properties and make bulk updates quickly.

“Our completely mobile-responsive booking engine was customised to fit Lamrin’s brand requirements. Discounts can be set up dynamically and applied at property level or geographically. Secure payments and zero commissions on bookings make the booking engine even more attractive,” said Shoaib Ali, National Sales Head at STAAH.