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AI vs Human Touch: Balancing Efficiency with Customer Experience

AI vs Human Touch: Balancing Efficiency with Customer Experience

ByMauveAug 20, 20245 min read

How often do you find yourself in a restaurant, a hotel, or a cafe, and through some small alchemy, you find a connection with a member of the team? Maybe you use the name on the badge, say their name, and thank them for their service with your smile?…