Future Generali Launches GenAI Chatbot ‘LEO’ on WhatsApp to…

Future Generali Launches GenAI Chatbot ‘LEO’ on WhatsApp to…

ByMauveAug 29, 20243 min read

Future Generali India Insurance Co. Ltd. becomes the first insurer to launch an innovative GenAI-enabled Chatbot ‘LEO’ on WhatsApp to help redefine customer experience. The LEO Chatbot, with the power of advanced automation, artificial intelligence, and NLP, would handhold customers through all policy cycles, thus offering them a true…