On AI Appreciation Day, we would like to share insights on how artificial intelligence is transforming enterprise operations and shaping the future of education and skilling.

The views highlight how AI-powered IT service management, automation and robust governance can transform service desks into strategic centres of innovation, while also underscoring the need to build future-ready talent capable of applying AI with creativity, judgement and responsibility across emerging industries.

In this context, please find below comments from Orient Technologies Limited and Aptech Limited. –

“AI Appreciation Day is a moment to recognise AI’s potential, acknowledge the responsibility that comes with its adoption, and strengthen the relationship between people and technology. At Orient Technologies, we are bringing these principles to life by combining AI-powered ITSM, automated support processes and robust governance to transform service desks into strategic centres of innovation that deliver faster resolutions, better user experiences and greater business value.”– Umesh Shah, Director, Orient Technologies Limited

“As Aptech marks 40 years of empowering learners through education and skilling, we believe the future of AI is not about replacing human potential but augmenting it responsibly. As AI reshapes the world of work across technology, business, AVGC-XR, beauty and wellness, hospitality, and the creator economy, Aptech’s priority is to build future-ready talent capable of applying AI with skill, creativity, judgement, and responsibility.  A human-first approach will ensure AI becomes a catalyst for innovation, enabling the next generation of creators to lead India’s digital and creative economy with confidence.” – Sandip Weling, Whole-time Director & Chief Business Officer – Global Retail Business, Aptech Limited