A chef-led cloud kitchen bringing together refined techniques, bold flavours and thoughtfully crafted desserts for a new generation

MUMBAI, 11th SEPTEMBER: In a city where dessert culture continues to evolve, Chef Ri’s Hotline brings together the precision of fine pastry with a contemporary, expressive approach to desserts. Founded by pastry chef Ridhima Mhaiskar, the chef-led cloud kitchen is built around the philosophy “Go On. Give In.” creating desserts rooted in technique and quality, while having a personality of their own.

Ridhima’s approach to pastry has been shaped by experience across some of the world’s leading kitchens. After training at Le Cordon Bleu London, she went on to work at the two-Michelin-starred Dinner by Heston Blumenthal and The Dorchester. In 2024, she was one of only four winners in the UK of the Craft Guild of Chefs Graduate Awards, recognising her talent and potential within the culinary industry. Bringing this experience back to Mumbai, Ridhima created Chef Ri’s Hotline as a space where the discipline of fine pastry could meet a more contemporary way of experiencing desserts.

At the heart of Chef Ri’s Hotline is a simple idea: to make desserts cool, culturally relevant and exciting again. The brand looks at dessert through a new lens, bringing together the craft of fine pastry with bold flavours, playful formats and references that speak to how a new generation eats, shares and experiences food. Because for Hotline, dessert isn’t just the last course, it can be part of the conversation.

Quality at Chef Ri’s Hotline also extends to the ingredients that go into each creation. Drawing from her experience in leading culinary environments, Ridhima places a strong emphasis on sourcing the best quality ingredients and being thoughtful about their origins. The brand’s Sakura is sourced through tea merchants in England, while its chocolate is currently single-origin, with plans to transition to Indian-origin chocolate as part of its continued focus on quality and thoughtful sourcing.

Rather than following a traditional patisserie format, Hotline operates as a cloud kitchen, giving the brand the flexibility to bring this vision to life across everyday indulgence, celebrations, gifting and private occasions. Currently available in Mumbai through its website, Swiggy and Zomato, the brand brings chef-led desserts directly to consumers.

The menu spans cakes, cake slices, cookies, viennoiserie, artisan breads and bespoke desserts. Creations such as Situation Ship, Rebound, Pretty Little Liar and the Bread Butter Cookie bring familiar references and unexpected flavour combinations into the dessert space, while remaining rooted in technique and craftsmanship. Offerings start at ₹495.

Beyond individual desserts, Chef Ri’s Hotline creates formats designed around how people gather and celebrate today, including Cookie Bars, Morning Call featuring freshly baked croissants and viennoiserie, Dessert Bars, live Cake Slice Bars and Hotline Boxes for gifting and takeaways. The brand also offers bespoke experiences for celebrations, launches, events and private gatherings, with custom flavours, colours, packaging, menus, guest gifting and cakes.

Speaking about the brand, Ridhima Mhaiskar, Founder, Chef Ri’s Hotline, said, “Chef Ri’s Hotline is my perspective on how pastry can be experienced today, rooted in technique and quality, but with a personality that feels fresh and contemporary. I wanted to create a brand with its own identity, one that connects with a new generation through the way it approaches flavours, formats and experiences.”

Go On. Give In. Some cravings are worth listening to.

About Chef Ri’s Hotline

Chef Ri’s Hotline is a contemporary, chef-led cloud kitchen founded by pastry chef Ridhima Mhaiskar. The brand brings together fine pastry techniques with bold flavours, playful formats and a contemporary point of view across cakes, cake slices, cookies, viennoiserie, artisan breads and bespoke desserts. Available across Mumbai through its website, Swiggy and Zomato, Chef Ri’s Hotline creates desserts and customised experiences for everyday indulgence, celebrations, gifting and events.