From Complaint Resolution to Customer Retention: How AI Is…

From Complaint Resolution to Customer Retention: How AI Is…

ByMauveOct 10, 202611 min read

Exclusive for Mauve | By Sanchit Sood, Chief AI Officer at Kapture CX AI in retail is moving beyond faster refunds and automated complaint handling. Its next frontier is customer retention—using service interactions to protect loyalty, make smarter commercial decisions and turn dissatisfied shoppers into customers who stay. A…

e-SPRINTO

e-SPRINTO G1: The Electric Scooter Brand Is Bringing Its…

ByMauveOct 9, 20264 min read

Set to launch on October 13, 2026, the e-SPRINTO G1 marks the brand’s entry into the consumer market, with a claimed range of 130 km on a…

When Credit Moves Into the Cart: Finnable and Flipkart…

When Credit Moves Into the Cart: Finnable and Flipkart…

ByMauveOct 8, 20264 min read

The partnership brings checkout credit to Flipkart, Myntra and Flipkart Minutes, with a particular focus on making formal credit more accessible to new-to-credit and thin-file consumers. The…

8 Founders Shaping India’s Next Consumer Wave

8 Founders Shaping India’s Next Consumer Wave

ByMauveOct 8, 20267 min read

From eyewear and beauty to fashion, fresh produce and travel, these founders are responding to a new Indian consumer—one who wants more than a good price. For…

Mahesh Singh Joins Wonder Cement

Mahesh Singh Joins Wonder Cement as Vice President –…

ByMauveOct 8, 20264 min read

With more than two decades across brands, agencies and entrepreneurship, Singh steps into a role that brings corporate brand communication, digital, PR, experiential and consumer engagement under…

HID Upgrades FARGO ID Card Printers, Bringing Faster Issuance…

HID Upgrades FARGO ID Card Printers, Bringing Faster Issuance…

ByMauveOct 7, 20265 min read

From schools and hospitals to corporate campuses and government offices, HID’s enhanced FARGO DTC printer portfolio is designed to make secure ID card issuance faster, sharper and…