● It will help organisations adopt OpenAI frontier models and products and turn them into measurable impact.
● KnackLabs plans to expand in the UAE and the Middle East to fuel the next phase of growth.
Hyderabad, September 21, 2026: KnackLabs, an India-based AI transformation company with more than nine years of experience delivering AI solutions and over 15 billion conversations shipped, has been named an OpenAI Select Partner as part of the OpenAI Partner Network, marking a new phase in the company’s growth and its work with enterprises adopting AI at scale.
The OpenAI Partner Network is a new program for partners around the world to build, sell, and deliver AI solutions with OpenAI. KnackLabs’s deep industry expertise, global delivery capacity, and customer relationships have resulted in being an OpenAI Select Partner. For KnackLabs, the goal is clear: use the access, capabilities and credibility that come with the partnership to solve harder problems for customers and earn the trust to take on bigger ones.
Being an OpenAI Select Partner will now enable KnackLabs to be at the forefront of creating an ecosystem that will help organisations adopt OpenAI frontier models and products and turn them into measurable impact. And this is where the OpenAI Partner Network brings together organisations that help businesses build, deploy and scale AI solutions using OpenAI technologies.
Commenting on the new achievement, Kartik Bansal, Founder and CEO, KnackLabs, said, “Being named an OpenAI Select Partner is a testament to the work we’ve done and shipped for our clients over the years. We’ve spent the last several years building AI systems for real businesses, often at a point where there is no established playbook. The experience has taught us that the real challenge is not simply building something that works, but engineering it to work reliably in production and deliver measurable value. We’ve now shipped more than 15 billion conversations across production environments, and this engineering and delivery rigour continues to shape how we approach enterprise AI”.
“This partnership gives our teams closer access to OpenAI’s frontier capabilities, allowing us to move faster as we build enterprise agentic AI systems and production-grade automation solutions. We see a significant opportunity to combine these capabilities with our engineering expertise to help enterprises automate complex workflows, streamline operations and move from experimentation to systems that people actually use every day. For us, the value of frontier technology is ultimately in what we can build with it and the outcomes it can create inside a business”.
“We’re also entering the next phase of our growth, with an expanding presence across the Middle East and UAE. As we take KnackLabs to these markets, the OpenAI partnership
strengthens our ability to bring frontier AI capabilities, enterprise engineering and the experience we’ve built across deployments to a broader set of customers and business problems”, adds Kartik.
Ravi Kiran, VP, Engineering, KnackLabs, said, “Our engineers now have a direct line to OpenAI’s engineering teams on the hardest deployments. When a problem turns out to be a model problem, we get an answer instead of working around it. That is usually where enterprise AI projects lose a quarter.”
The partnership is an opportunity for KnackLabs to deepen its work in taking emerging AI capabilities into practical applications by combining direct access to OpenAI’s frontier technologies.
As a trusted partner, KnackLabs will work with OpenAI to help organizations build, deploy, and scale AI solutions responsibly and effectively. Through these solutions organisations will maximize the value of every token and achieve greater efficiency with GPT-5.6, while leveraging ChatGPT Work to accelerate execution and transform ambitious goals into tangible outcomes.
About KnackLabs
KnackLabs is an AI Transformation Company. Started in 2016 and headquartered in Hyderabad, KnackLabs helps enterprises and ambitious mid-market companies put AI to work in production — building the platforms and agents that run their operations, with its large team of AI engineers and Forward Deployed Engineers embedded in the business. The company has a strong seven-year record as the delivery arm of Haptik, a leading conversational AI platform. It has 5+ plus concurrent delivery teams, 50 plus enterprise deployments, and has shipped over 15 billion conversations.
