From Complaint Resolution to Customer Retention: How AI Is…

From Complaint Resolution to Customer Retention: How AI Is…

ByMauveOct 10, 202611 min read

Exclusive for Mauve | By Sanchit Sood, Chief AI Officer at Kapture CX AI in retail is moving beyond faster refunds and automated complaint handling. Its next frontier is customer retention—using service interactions to protect loyalty, make smarter commercial decisions and turn dissatisfied shoppers into customers who stay. A…

Arpit Mittal Is Using AI to Give Bharat a…

Arpit Mittal Is Using AI to Give Bharat a…

Bypriya lalwaniJul 8, 20269 min read

For the Founder & CEO of SpeakX.ai, spoken English isn’t just a language skill—it’s a gateway to confidence, opportunity and economic mobility. By Journalist Priya Lalwani From…

BCSSL wins Hyderabad Police order for AI-enabled IT infrastructure

BCSSL wins Hyderabad Police order for AI-enabled IT infrastructure

ByMauveMar 28, 20264 min read

Blue Cloud Softech Solutions Limited (BCSSL) (BSE: 539607), a provider of AI-driven enterprise and digital infrastructure solutions, has received a work order from the Office of the…

BCSSL wins Hyderabad Police order for AI-enabled IT infrastructure

BCSSL gets CEL order to deploy Access Genie AI…

ByMauveMar 25, 20265 min read

Blue Cloud Softech Solutions Limited (BCSSL) (BSE: 539607), a provider of AI-driven enterprise solutions, announce receipt of a purchase order from Central Electronics Limited (CEL), a Government…

consumr.ai’s AI Twins boosts insights 80–90% faster with 20–40% better targeting

consumr.ai’s AI Twins boosts insights 80–90% faster with 20–40%…

ByMauveMar 25, 20263 min read

Leading consumer intelligence platform consumr.ai’s proprietary tool, AI Twins, has delivered 80–90% faster insights and 20–40% more accurate targeting, helping leading brands across categories like financial services…

Bybit blocks $300M scam withdrawals with AI risk system in 2025

Bybit blocks $300M scam withdrawals with AI risk system…

ByMauveMar 25, 20264 min read

Bybit, the world’s second-largest cryptocurrency exchange by trading volume, today announced the results of its 2025 Security Initiative, highlighting the interception and recovery of over $300 million…