The New Language of Customer Experience Is Continuity For Sheshgiri Kamath, Co-founder & CEO of Kapture CX, the evolution of customer experience can be summed up in one fundamental shift: brands are no longer competing across channels; they are competing on how well they remember. A decade ago, having…
For many people, the hardest part of a legal problem isn’t necessarily the law itself. It is knowing where to begin. For Shreya Sharma, Founder & CEO…
For Krishna Mohan Pinnaparaju, scarcity was never an abstract development statistic. From Anantapur to a Life in Social Impact He grew up in Anantapur, a drought-prone district…
Walk into any premium supermarket today and you’ll find shelves lined with products labelled Ratlami Sev, Bikaneri Bhujia or Gujarati Chiwda. They look familiar. They sound authentic.…
Some businesses begin with market research. Others begin with a spreadsheet, a pitch deck or an investor presentation. By Priya Lalwani Bathelements & More began with a…
Luxury jewellery has long been associated with brilliance, carats and craftsmanship. But for Bindu Sharma, Founder & Creative Director of Mavitrra, the true value of a piece…
